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WELCOME TO PCT THAILAND!
Web Servers in England, USA & Sweden
Web Hosting News
Recent Service interruption We would like to shed some information on the service interruptions some of you may have experienced lately. For the past 2 hours there was a major network outage.
The main reason for the extensive downtime was the fact that the network outage was severe and it took all our efforts and staff to resolve this as soon as human possible.
We would like to assure you that our administrators and staff did their best to resolve this in a timely manner.
We are in constant communication with the Data Center staff and they are also working on monitoring the network so that we can guarantee that does not re-occur.
We apologize for any inconvenience caused by this totally unpredictable event, and the disruption of service to our customers accounts on our network. Thank you for your understanding regarding this matter.
RAM upgrade on supremecenter16.co.uk - 30 minutes downtimeWe will be upgrading the RAM on supremecenter16.co.uk, which would result in a 30 minutes downtime. The time window for the upgrade is between 2 AM BST and 3AM BST (3AM CEST - 4AM CEST).
7 ways to speed up a WordPress blogWhile the technicians at the data center are upgrading the RAM on the server, all services will be off-line, including web sites, e-mails and control panel access. The downtime should not exceed more than 30 minutes. The RAM upgrade will improve the performance of the server. We apologize for any inconvenience caused. Thank you for your understanding. No one likes to wait for a web page to load - if a site is taking too long to load, the visitor is more likely to close it and move on. This is especially true for blogs, which are meant to be seen and read. Today, we will share with you several tips on how you can speed up a blog running on WordPress. 1. Eliminate unnecessary pluginsDon't use too many plugins - they will noticeably slow down your website. Imagine them as too many apps running at the same time - they will affect the overall performance of the blog. Keep the number of the plugins low - let's say from 5 to 10, but don't go over 20. 2. Optimize your DatabaseAll the information for your blog posts and comments is stored in a database. So, to speed up the loading speed, you can optimize this database. There are two ways to do that - with the WP-Optimize plugin, or manually. The plugin is the easier way, but always remember point 1 of this article. If you want to do things manually, follow these instructions: 1. Inside your web hosting Control Panel, locate and open PHPMyAdmin- you can find it in the Database Manager section. 3. Cache your DatabaseAnother way to speed up the work of your database is to cache it. This way, you will reduce the number of queries made to the database each time a user visits your blog. You can cache your database with the DB Cache Reloaded plugin. 4. Disable Post RevisionsPost Revisions exist since WordPress 2.6 and they are useful when there are several writers working on the same blog, or if you make constant changes to your blog posts. If left enabled, this feature will create multiple entries for a blog post in your database, effectively slowing it down. 5. Use a Cache PluginYou can also create static versions of the most visited web pages. This way, you will reduce the queries made to the database. And static HTML pages load much faster. There are a lot of cache plugins, but be careful with their configuration - if they are left untended and not properly configured, they tend to use too much CPU power. 6. Optimize your imagesHave your images optimized - you can use Photoshop's "Save for Web" function, which will save the image with a good balance between size and quality. Here is a list of other image optimization tools: Online Tools:
Desktop Tools:
7. Optimize your CSS and JavaScript filesAnother way to speed up your website is to optimize the CSS and JavaScript files - this way you will reduce the size of the files and save some disk space and decrease the server load. There are several tools you can use to do that. To compress the CSS files, you can use several tools:
To optimize your JavaScript files, use:
Dear Customer,
Network performance boostWe are writing to give you some information on the service interruptions some of you may have experienced lately. For the past 17 hours, our Australian server - supremecenter300.com, has been undergoing an urgent maintenance due to a major outage of an important international backbone. The main reason for the extensive downtime is an incidental problem with the server RAID configuration, which is now being sorted out. We would like to assure you that our administrators are working round the clock to resolve the issue and get the server back online as soon as possible. We are in constant communication with the Data Center staff and have been informed this issue will be resolved within 10-12 hours. We apologize for any inconvenience caused by this totally unpredictable event, and the disruption of service to our customers accounts on this server. As soon as we have further information about this issue we will update you. Thank you for your understanding regarding this matter. Today we replaced one of our core network switches in the US Data Center (Peer1 - Fremont, CA). The switch was completed with just 30 seconds of downtime. The results are very good - about 3 to 5 times increase in speed compared to the old network switch. Now even customers from Europe can download with several megabytes per second from our US network in Peer1.
Network issueToday our network had a downtime of about 20 minutes, caused by a faulty core network switch. We have replaced the network switch and now the network is back to its normal condition.
SiteStudio MigrationSiteStudio server maintenance has been completed. Sweden servers are now using the central SiteStudio server.
Upcoming HDD replacement on supremecenter30.comDear clients,
Handling duplicate content in your websiteWe would like to inform you that on November 5th 2010, at approx. 9 AM GMT our administrators will change one of the hard drives on the supremecenter30.com server. The change is due to faulty hardware. The procedure will last around 20 minutes, which is also the expected downtime for all user services, running on the server. All of the data on the hard drive will remain intact and will be placed on the new hard drive upon the HDD switch procedure completion. When you are building your own website, sooner or later you run into the question - how to handle duplicate content? What do I mean by that? Imagine that you have a highly visited web page, which receives most of the daily visits. You are planning to re-design the website, and give this web page a new URL and a fresh new look, but don’t want to lose all that traffic from that old page. And you can’t keep both of them online, since they will have most likely the same content text-wise - something, which is often penalized by search engines. How do you proceed from there? The best practice is to do a 301 redirect. The 301 message on the Internet is handled by the search engine as: moved permanently. Here is how you can make a 301 redirect for your web page: With PHP: The code needs to be placed in the Header section of the website, so that the search engine can read it first. Header( “HTTP/1.1 301 Moved Permanently” ); With .htaccess: RewriteEngine on The code above will direct all the traffic from the old.php to the new.php page. With the rel=”canonical” directive: If you run an online store and want to sell a custom made handbag, which is available in several colors, and decide to dedicate a separate page on your site for each color, then you have about 3 or 4 identical pages. You can use the rel=”canonical” element to direct all traffic to the page with the most popular color. This will lead a search engine to point all the traffic from the similar pages to the page you have specified. This code needs to be placed in the header section of all the web pages you wish to lead somewhere else. With the URL Redirection Manager in the Web Hosting Control Panel: If you don’t like to meddle with code, or with new file creation, or anything like that, you can use the handy URL Redirection Manager available with all our shared web hosting plans, where a simple web interface will allow you to choose which pages to be redirected and what redirection code to be used. We have recently been informed by both eNom and Instra, the domain name registrars we are working with, that they are no longer accepting registration requests for the .CN TLD, as well as for its derivatives - .COM.CN, .NET.CN and .ORG.CN. The reason for this is a new policy for the provision of WHOIS details enforced by the CNNIC. The explanation from CNNIC states that they want to enhance the authenticity, accuracy and integrity of the domain name information provided for new domain name registrations. For the moment, this affects only new domain owners – all renewals of .CN domain names will go without problems. There is no information as for how long this suspension will continue. As soon as we have new information on the subject, we will let you know. We don't really have to say how much website security is important - nobody would like to wake up one morning and see his home page offering cheap Viagra or Cialis, for example. There are a lot of ways to prevent this, and today we will share with you some tips on how to better secure your site. Use the latest software versions. While this may sound like something, which everybody knows and does, it's not uncommon to find a very old version of a script running on a certain site. The words "it was working okay, so why update it" can sound like a reasonable excuse, right until the moment your site is hacked. Newer software versions often include security patches for exploits found in previous versions. This is very important if you are using a CMS script like Joomla or WordPress. Check for common vulnerabilities. Cross-site scripting and SQL injections are the usual suspects - there are a lot of tools, which can help you check if your site is secure. Such vulnerabilities are most commonly found in custom developed websites - the popular CMS scripts are usually well protected against such attacks. Check your log files. The log files may seem like just gibberish and non-sense technical data, but they are actually important - they can show you information about who tried to access your site, what errors were caused, etc. It's always surprising what you can find in your logs. A check a week or so will not hurt your free time, but will be good for your site's security. Check your files' permissions. On a Linux sever, the file permissions will determine who can access and modify your files. Select your permissions so that only you can edit them, and avoid using 777 permissions - a file with such permissions can be edited and executed by anybody, which is dangerous. Use secure passwords. The simplest type of attack is a brute force attack - a script will try to guess your password, using random letters and numbers. The more complex the password is, the harder it will be to break it down. Passwords, such as "mypass", are much easier to break. A combination of lower and upper case letters plus numbers will make the password much more secure - mYp43s. If possible, you can also add symbols to make your password even more secure. However, have in mind to keep your passwords easy to remember - you wouldn't want to forget your password and not be able to log into your mail, for example. Dear Clients,
Scheduled server maintenanceAfter several weeks of intense shooting and editing, we have finally completed another interesting project - we have updated almost all of the video tutorials in the our Web Hosting Control Panel! Aside from just shooting new videos, we have integrated them in almost every section of the control panel. This way, if you are in doubt you can always look for the video icon and watch a short video presentation on how things are done. All of the videos are also present in the new and improved 'Video Tutorials' section of the Control Panel. They are divided by categories, to make it easier to find the needed video at any time. With Regards, From your Web Hosting company We'd like to inform you of a scheduled maintenance on the server where your hosting account is located - supremecenter25.com. The procedure is explained by the necessity for one of the server's hard disk to be re-placed with a better performing drive. The procedure will start at 10 AM GMT (5 AM EST) and will take about 15 minutes to complete. Please excuse us for any inconvenience that this procedure may have caused to you or your site visitors.
PHP Settings section gets a major updateToday, we can proudly present to you the new and improved PHP Settings section in our Web Hosting Control Panel.
Upcoming HDD replacement on supremecenter54.comBefore, the sole purpose of the PHP Settings menu was to allow you to change the PHP version for the account. Now, from there you can also modify the php.ini file, responsible for the behavior of the PHP parser for your account. In other words, you can now disable and enable some of the most important options from the php.ini file with, with a single click only. Next to each of the settings is a detailed explanation of what they control and what will happen if you modify it, a small addition, which can help a lot of the novice users to better understand PHP. This new menu also allows you to restore the default setting at any time, with just a single click. And for our advanced users, who prefer the traditional php.ini file, there is also an Advanced Mode, which will open the php.ini file, ready to be changed in any way. This way, you will no longer have to go to the File Manager, then browse all the way to the /sys folder, and enter the needed /php folder, a needlessly complicated and time-consuming procedure. The updated PHP Settings menu is now available on all of our servers. If you run into any sort of problems while using it, don't hesitate to open a support ticket and let us know about them, so that we can fix them as soon as possible. Dear clients,
Spamhaus blacklist removedWe would like to inform you that on March 19th 2009, at 9 AM GMT our administrators will change one of the hard drives on the supremecenter54.com server. The change is due to recent performance problems, associated with the old hard drive. A new, faster hard drive is set to take it’s place. The procedure will last around 40 to 50 minutes, which is also the expected downtime for all users’ services, running on the server. All of the data on the hard drive will remain intact and will be placed on the new hard drive upon the HDD switch procedure completion. With compliments, from our company We are glad to inform you that Spamhaus has removed us from their blacklist and all email problems related to this issue have been resolved.
Outgoing email problems - blacklisted at SpamhausCurrently some of our mail servers are blacklisted at Spamhaus. As a result some of the messages sent by our customers are not delivered to the recipient(s). We are currently working on improvements to our mailing system, which would resolve the problems addressed by Spamhaus and once we have completed these modifications, we expect our mail servers to be delisted. As soon as this happens there will be no further problems with outgoing email. We will post a news item once this problem has been resolved.
Holiday Schedule of Our Technical Support TeamDear clients,
Unique Elefante Toolbar Introduced In Customers' Control PanelIn view of the forthcoming Christmas and New Year holidays, our Technical Support team would like to congratulate you on them in advance and to inform you that, due to the reduced support personnel during the holidays, the average client ticket response time on December 24, 25, 26 and 31, 2008, as well as on January 1, 2009, will be extended from 1 to 3 hours. Best Regards, Technical Support Team We are happy to inform our customers that new unique software tool is available in the Web Hosting Control Panel's Domain Manager, Subdomain Manager and File manager sections as of today. The new tool is named Elefante Toolbar and has fully automated functionality allowing one-click installation of any chosen PHP script from the Elefante Installer package (nearly 40 scripts currently available). ![]() This handy functionality is for everyone who desire quick and easy installation of their scripts, without any complicated additional configurations, such as choosing a database, path, password, username, etc. The Elefante Toolbar generates all this information itself and installs the script in the main directory of the chosen host. For customers who wish, however, to specify all these configuration settings themselves, the Elefante Toolbar provides a quick shortcut - Advanced Installation link - to the main interface of the Elefante Installer control panel section where all parameters can be "hand" filled in. New service is available in our customers' Web Hosing Control Panel - URL Redirection, as of today! It allows customers to set up a redirection of any desired URL hosted on our servers to another URL - hosted with us or on a remote server. The new functionality has been incorporated in the former 'Password Protected Areas' section of the Control Panel, presently named - URL Protect & Redirect. The service is very easy to set up. Customers need to choose first the type of redirection: regular - Redirect Directive, or defined - RedirectMatch Directive, then select a domain or a sub domain hosted with us from the dropdown available and enter the correct directory path (URL) of the web folder that is to be redirected. Very important part of the service is choosing a HTTP Status code - more information about the different codes follows below and is also included in the 'Help' section. After the customer has selected the desired URL path to be redirected and its HTTP status code, he/or she needs to type in the URL which the web folder will be redirected to and submit the form. If the customer has chosen to use the 'RedirectMatch' service, he/or she will need to fill in one more field - 'Regular Expression'. This is exactly the place where the customer will have to define the specific conditions that must be matched for the redirection to be performed - the so called 'regular expressions'. For example, the customer can specify that only files with .gif extension from the selected URL (web folder) should be redirected to the new URL. More details on how to enter the specifications can be found in the attached tooltip. HTTP Status Codes Customers should be very precise when selecting an HTTP status code for their URL redirection. Status codes explain the type and purpose of the URL redirection and also perform SEO function, that is - optimize the redirected URL for all search engines. The possible to set HTTP response status codes are - 301, 302, 303, 410: Permanent redirection: 301 - The requested URL has been assigned a new permanent URL and any future references to this resource should use one of the returned URLs. When a URL returns a 301 redirect, it means that the owner of the link asks users to use the new address, which they've been redirected to. Temporary redirection: 302 - The requested URL resides temporarily under a different URL. When a URL returns a 302 redirect, it means that the owner of the link asks users to continue to use the original address as the redirect might be modified at some time later. See Other redirection: 303 - The response to the requested URL can be found under a different URL and SHOULD be retrieved using a GET method on that resource. When a URL returns a 303 redirect, it means that the owner of this link redirects the user to another page which is not a substitute of the originally requested page. This method is very popular when you redirect a visitor to a 'Thank you' page after filling in a page. Gone status code: 410 - The requested URL is no longer available on the server and no forwarding address is known. When a URL returns a 410 redirect, it means that the requested page does not exist anymore. We hope that the new functionality will be of good use to all our existing and future customers. Best Regards from our web hosting team! We'll be back soon with more introductions! To the attention of all our present and prospective customers! The SiteStudio website design tool, included as a FREE bonus in all our web hosting packages, has been updated to its latest version released - SiteStudio 1.8. The update will come into effect on all our servers in the next two days. The transit to the new version for all our existing customers, using this site building software, will be hassle-free, preserving all their current settings. Updates to customer websites, created with SiteStudio, will be possible by switching to any of the new 80 website templates available in SiteStudio v.1.8.
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